Customer Feedback

At James-Morrow, we pride ourselves on providing the highest standards of advice and customer service.

Below you can read some comments from recent customers:

" I would like to take this opportunity to thank you for all your help with our fantastic new system.........It is so refreshing to come across a business that genuinely cares................You were a joy to deal with and proved that trades people can be polite, courteous, efficient and reliable! ......Your engineers were a pleasure to have in the house....... and we LOVE our new system. "

R L, Nr Pitlochry 

"I recently purchased a system from your company and am writing to say how impressed I have been by the level of service you provide..... It is very refreshing to find a business providing such excellent service. "

S W, Fife

"I would like to thank you all for the excellent customer & installation service. Very happy.... all packaging was removed. Excellent all round service"

K D, Broxburn

"Thank you and the team for the very excellent job done in supplying and installing the Lifestyle 48 system to our house. My wife and I are delighted with our new system. The engineers showed full respect and I have nothing but full praise for them. It was a pleaure to have them in the house"

J C, Glasgow

"James-Morrow provide a great service and are perfectionists - I can't fault any aspect of what they do. I would recommend them to anyone."

S G, Edinburgh

Thank you for making the whole process very easy - we are very happy customers."

C M, Edinburgh

"I would recommend James-Morrow to anybody. Their service is first class and they are at the forefront of new home entertainment technology."

B T, Edinburgh

"Thanks again for your excellent service, advice and honest approach to finding me the right product within my budget. Your overall professional approach was a welcome change to the usual indifferent service received in so many other shops."

N H, Edinburgh

"I was very impressed with the professional and courteous service James-Morrow provided. They are very helpful from the earliest stages and offer outstanding after sales backup. Excellent."

I C, Balerno

"Exceptional service from a very friendly team. What makes the experience with James-Morrow even better is the after sales care, which is absolutely faultless."

I G, Kilmarnock

"I have had many different requirments but whatever they were, the friendly and knowledgeable staff at James-Morrow have always been happy to help. The service has been outstanding."

D W, Edinburgh

"When I initially approached James-Morrow, I had an idea of what I wanted but wasn't sure of the options. They took me through all of the variables, were flexible, very helpful and their after sales service has been excellent."

D U, Edinburgh

"Thank you for the superb professional job you carried out for us. We were impressed from the outset by your professional, helpful and friendly approach. Thanks for making a compex job so simple. We would recommend your company to anyone without hesitation."

S K, Edinburgh

We welcome all feedback at James-Morrow and if you would like to contact us please email rupert@james-morrow.com or call 0131 229 8777.